Privacy Policy

1. Introduction

Nikasemo Technologies Ltd ("we", "our", or "Edlege") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Edlege platform, including our website, mobile applications, and tablet-based learning products (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• School administrators: Name, email address, phone number, role/title, school name, and school location.
• Teachers: Name, email address, phone number, assigned classes, and subject information.
• Students: Name, date of birth, grade level, class assignment, academic performance data, and attendance records.
• Parents/Guardians: Name, phone number, email address, and fee payment information.

2.2 Financial Information

When processing payments through Edlege Pay, we may collect mobile money numbers, transaction amounts, and payment confirmation details. We do not directly store full payment credentials — transactions are processed through licensed payment providers.

2.3 Usage Data

We automatically collect information about how you interact with our Services, including device type, operating system, IP address, browser type, pages visited, features used, and time stamps.

2.4 Academic Data

Through Edlege Academics and Nikasemo Pad, we collect student learning progress, assessment scores, homework completion data, remediation activity logs, and teacher lesson plan interactions.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and maintain our Services
• To process school registrations and fee payments
• To generate academic reports, terminal report cards, and attendance records
• To personalize learning experiences and provide targeted remediation
• To communicate with users about service updates, support requests, and product improvements
• To analyze usage patterns and improve our platform
• To comply with legal obligations and enforce our terms

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Within Schools: Academic and attendance data is shared with authorized school administrators and teachers within the same school.
• Payment Processors: Financial data is shared with licensed mobile money and payment service providers to process transactions.
• Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, analytics).
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Staff training on data protection practices

6. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. Academic records are retained for a minimum of 5 academic years to support transcript and report generation. You may request deletion of your data by contacting us.

7. Children's Privacy

Our learning products are designed for use by students in primary and junior high school settings. Student accounts are created and managed by school administrators, not directly by minors. We collect only the minimum information necessary to provide educational services, and we do not knowingly collect personal information from children without school and guardian authorization.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal information held by us
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain data processing activities
• Request data portability

To exercise any of these rights, please contact us at privacy@edlege.com.

9. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any material changes via email or through in-app notifications. The "Last updated" date at the top of this page indicates when this policy was last revised.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nikasemo Technologies Ltd
Accra, Greater Accra Region, Ghana
Email: privacy@edlege.com
Phone: +233 24 493 2895